Oriventa Terms and Conditions for Services

Learn more about the legal policies that apply when using our flower shop website and arranging orders in Australia.

Last updated on February 4, 2026

Acceptance of Terms

By accessing oriventa.world, browsing products, or placing an order, you acknowledge and agree to comply with these Terms and Conditions, as well as our posted privacy and cookie policies.

Definitions

Key terminology as used within these Terms and Conditions is explained below for your reference.

• ‘Services’ refers to the sale, order, and delivery of floral products offered by Oriventa via the website and other communication channels.
• ‘User’ denotes individuals or entities visiting, browsing, or transacting through Oriventa’s flower shop platforms.
• ‘Personal Data’ means information that can identify a person, provided by you or collected automatically during use of services.
• ‘Order’ refers to your purchase request of products or bouquets through oriventa.world or authorised contact methods.

Use of Services

Oriventa’s website and floral delivery services are for personal use only. Use for commercial resale or transfer is not permitted without consent.

Eligibility

Users must be at least 18 years of age or have parental consent to order flowers, and abide by all applicable Australian laws.

Service not available for children under 13.

User Responsibilities

You are responsible for your account information, compliance with the law, and accuracy of order details.

• Use true and current contact and address details when placing an order.
• Keep passwords and account details confidential to prevent unauthorised access.
• Notify Oriventa immediately of any security breach or suspicious account activity.
• Respect intellectual property, copyright, and trademark regulations.

Prohibited Uses

The following uses of our services are not permitted:

• Illegal, misleading, or fraudulent activities.
• Sending threatening, obscene, or offensive content.
• Automated data mining, scraping, or hacking attempts.
• Interfering with the site’s normal operation or accessibility.
• Misrepresenting your connection to Oriventa or our services.

Intellectual Property Rights

All images, text, branding, and product designs on oriventa.world are protected by intellectual property law. Use or reproduction without permission is not allowed except for personal, non-commercial browsing.

User Content

Users may post messages, reviews, or suggestions within areas of the site where this is enabled.

Privacy Policy and Handling

Your use of our website and flower services is governed by our privacy policy, which outlines data collection and use procedures. See Privacy Policy

Website and Service Disclaimer

Find important notes on the use of content, representations, and statutory requirements.

Limitation of Liability

Oriventa is not responsible for losses or damages beyond our direct control, including issues resulting from third-party couriers or delayed deliveries.

Indemnification

You agree to indemnify and hold harmless Oriventa for liability arising from misuse, unauthorised access, or violation of these terms.

Dispute Resolution Process

If a dispute arises, we recommend first contacting our service team to seek a prompt and fair resolution.

Governing Law and Jurisdiction

All agreements are governed by laws of the state or territory in which the order is placed.

Termination

We may suspend or terminate user access in the event of repeated policy violations, security risk, or unlawful activities.

Modifications

Oriventa may update these terms occasionally. Continued use following such updates implies acceptance of new rules.

Severability

If any part of these terms is invalid, remaining provisions remain in full effect.

Entire Agreement

These terms, along with our privacy and cookie policies, constitute the entire agreement between user and Oriventa.

Contacting Oriventa

Reach out with any terms-related concerns or clarification requests.